Privacy Policy

1. Introduction

CareSummit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile care platform and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you provide to us, including but not limited to:

• Name, email address, and contact information
• Date of birth and demographic information
• Medical information and health records (for patients)
• Location data and GPS information
• Professional credentials (for healthcare providers)

2.2 Protected Health Information (PHI)

As a healthcare platform, we may collect Protected Health Information as defined by HIPAA. We implement appropriate safeguards to protect PHI in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

2.3 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location information (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To facilitate healthcare appointments and care coordination
• To enable communication between patients and healthcare providers
• To process payments and manage billing
• To send appointment reminders and health-related notifications
• To analyze usage patterns and optimize our platform
• To comply with legal obligations and protect our rights
• To detect and prevent fraud or security incidents

4. Information Sharing and Disclosure

4.1 Healthcare Providers

We share your health information with your designated healthcare providers and care team members to facilitate your medical care.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and data storage providers
• Payment processors
• Analytics and performance monitoring services
• Communication services (SMS, email, phone)

4.3 Legal Requirements

We may disclose your information when required by law, such as:

• In response to legal process or government requests
• To protect the rights, property, or safety of CareSummit, our users, or others
• To prevent or investigate fraud or security matters
• As required by applicable healthcare regulations

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• End-to-end encryption for data transmission
• Encrypted data storage
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data security and privacy
• HIPAA-compliant infrastructure and procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us.

6.2 Data Portability

You have the right to request a copy of your data in a structured, machine-readable format.

6.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions and retention requirements.

6.4 Opt-Out

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or adjusting your account preferences.

6.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (we do not sell personal information).

7. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Healthcare information may be retained for longer periods as required by applicable medical records laws and regulations.

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after such modifications constitutes your acknowledgment and acceptance of the modified Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: